California Tow Truck Association * 800-874-2860 Toll Free * 760-325-5840 *

Copyright ©All Rights Reserved. Privacy Policy

Privacy Policy last revised November 3, 2009.

This is the official Privacy Policy for California Tow Truck Association web sites. This Privacy Policy applies only to information obtained through these sites and does not necessarily reflect our practices with respect to information obtained through off-line means.

This Privacy Policy is part of the terms and conditions, which are set forth in our Terms and Conditions By using this site, you are accepting the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our site.

The California Tow Truck Association reserves the right to modify or amend the terms of our Privacy Policy from time to time without notice. If you continue to use our site after we post changes to this Privacy Policy, it will mean that you accept those changes.

Normal web site usage:
The California Tow Truck Association has a firm commitment to internet privacy. You can visit most portions of www.ctta.com without telling us who you are and without revealing any personal information. The only information we collect from a normal web site visit is the name of your internet service provider, the browser and type of machine you are using, the web site that referred you to us, the pages you request and the date and time you request them. We use this information to generate statistics and measure site activity to improve the usefulness of the site to our visitors.

Collection and use of personally identifiable information:
The California Tow Truck Association may collect email addresses and other personally identifiable data about visitors when such data is voluntarily submitted to the California Tow Truck Association via www.ctta.com. For example, our site uses order forms for visitors to request information, products, and services, or to become a member. Contact information from the order form is used to send orders and information about the California Tow Truck Association to our visitors. Financial information is used to bill visitors in connection with their orders. Some of the survey and/or virtual chapter functions of our site also require registration of personal information. We use this information to make these functions more effective and provide participants with additional information.

We occasionally have third parties perform services on our behalf, such as data processing, marketing, analytics, credit card processing, shipping or stocking orders, providing customer service, advocacy and outreach, etc. These third parties have access to your personal information only as needed to perform their services for the California Tow Truck Association and are contractually obligated to maintain the confidentiality and security of the personal information.

We may also use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or this site; (b) protect and defend our rights or property, this site or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, site users, or the public.

The California Tow Truck Association uses industry accepted data collection and encryption methodologies in an attempt to insure the secure collection and transmission of sensitive user information. While we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

The California Tow Truck Association does not sell or otherwise disclose your personal information outside the organization. However, if you become a member of the California Tow Truck Association, some information on our membership lists, such as your name and mailing address, may be exchanged with other organizations or entities. Members may opt out of such membership list exchanges by following the “Opt-Out Procedure” below.

"Remember me" feature:
On some of our forms, we offer an optional "remember me" feature that can recall your information for greater ease on subsequent visits to the site.

Your California Privacy Rights:
Residents of the State of California have the right to request a list of all third parties to which a company conducting business in California has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your personal information by third parties for marketing purposes, the company may instead provide you with information on how to exercise this choice.

The California Tow Truck Association qualifies for this alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

Opt-Out and Correction Procedures:
To opt out of having your membership information exchanged with other organizations, send us email or postal mail as follows:

Send email to optout@ctta.com

Send Postal Mail To
California Tow Truck Association
3001 E. Tahquitz Canyon Way

Suite 108

Palm Springs, CA  92262

 

In your letter or email, make sure to give us the following information

Full Name
Mailing address (including City, State and Zip Code)
Indication that you do not wish to have your membership information exchanged with other organizations or entities.

The California Tow Truck Association may contact you by email to communicate advocacy and educational messages, and other information that may be of interest to users of this site. There are several ways in which you can opt-out of receiving such future email communications from us. First, we provide you with the opportunity to opt-out at the point where we request information from you, such as when you take action through our site. Second, you may submit a “Member Update” form located in our Member Services area on our web site and specify if you would like to “Opt Out” of receiving any communication from the California Tow Truck Association via email. We also permit you to correct or update certain personal information that you have provided by completing this form with your updated information. Third, you also have an opportunity to opt-out of receiving future email communications from us by following the "unsubscribe" or "remove" instructions contained in emails we send you.

We may continue to contact you via email for administrative or informational purposes, including follow-up messages regarding the administration of your account, renewal of your membership, contests you have entered or other transactions you have undertaken.

Complaint Procedure:
If you suspect that we have handled your personal information in a manner that doesn't comply with the Privacy Policy, please contact us by e-mailing an explanation to memberservices@ctta.com.

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